contact & help

View our frequently asked questions here

Is your question not listed here? Please contact us via the contact options below.
On working days we are available from 09:00h – 17:00h.


  • Click above to start a conversation, or;
  • Save our WhatsApp number +31 (0) 6 198 648 67 in your mobile phone.
  • Find us in WhatsApp and ask your question.


  • Ask your question via a private message on our Facebook wall.


  • You can find our chat at the bottom of our website or in our Dashboard.


  In case of emergency 24/7


In case of emergency, we can be reached on our emergency number outside office hours. This number is only in use outside our opening hours and if the demand cannot wait until our regular opening times.

In which situation do you call the emergency number?

  • You have not received a confirmation, but your departure will start before we are opened again. Please note, if you leave within our regular opening hours, please call +31 (0)88 – 57 00 141.
  • You want to cancel with departure within 24 hours.